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Delivery Policy

At Kloud Coach, we are committed to providing a seamless and efficient delivery process for our digital courses. Our delivery policy outlines the procedures and expectations associated with accessing and participating in our courses.

  1. Course Access:

Upon successful purchase of a course on Kloud Coach, users will receive an email confirmation containing details about their enrollment.

Access to the course content will be provided through the user’s account on the Kloud Coach platform.

  1. Instant Access:

Courses are designed for instant access once the purchase is confirmed. Users can begin their learning journey immediately after enrollment.

  1. Course Duration:

The duration of each course is clearly specified during the enrollment process. Users have access to the course content for the specified duration, allowing for self-paced learning within that time frame.

  1. Delivery Format:

Our courses are delivered in a digital format, combining video lectures, downloadable resources, hands-on labs, and assessments. The content is accessible through the Kloud Coach platform, providing a user-friendly and interactive learning experience.

  1. Technical Requirements:

To ensure a smooth learning experience, users are responsible for meeting the technical requirements specified for each course. This may include a stable internet connection, compatible devices, and any software or tools mentioned in the course description.

  1. Updates and Notifications:

Users will receive timely notifications regarding any updates, additional resources, or changes to the course content. It is essential for users to keep their contact information up-to-date to receive these communications.

 

  1. Support Services:

Kloud Coach offers customer support services to assist users with any technical issues or inquiries related to course content. Users can reach our support team at admin@kloudcoach.com.

  1. Extensions and Renewals:

In cases where a course has an expiration date, users may have the option to request extensions or renewals, subject to terms and conditions outlined in the course enrollment details.

  1. Refund Policy Application:

The delivery policy is aligned with our refund policy. Users are encouraged to review the refund policy for information on eligibility, criteria, and the process for requesting a refund.

  1. Feedback and Improvement:

Kloud Coach values user feedback to enhance our delivery process continually. Users are invited to share their experiences and suggestions for improvement through our feedback channels.

By enrolling in a course on Kloud Coach, users acknowledge and agree to comply with the terms outlined in the delivery policy. We strive to provide a positive and enriching learning experience for all our users. If you have any questions or concerns, please do not hesitate to contact our customer support team. Thank you for choosing Kloud Coach for your learning journey.